Privacy policy

At Orthonica, we highly value your privacy. By using our services, you provide us with certain personal data. We handle and process this data with the utmost care, fully complying with the General Data Protection Regulation (GDPR). We do not share your personal information with third parties without your consent.

Last updated: March 24, 2025

Orders

To process your orders, we collect the following information:

  • Name and address
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • Newsletter

We offer a newsletter for those interested in our products. Your email address is added to our subscriber list only with explicit consent. Every newsletter includes an unsubscribe link.

Account Registration

Certain features of our services require you to register. When you create an account, we store your username and the personal data you provide to ensure:

  • You don’t have to re-enter information during future visits
  • We can contact you regarding orders, billing, and payment
  • You can view your past purchases

We do not share your account-related data with third parties, unless required for order fulfillment or legally mandated. If fraud or abuse is suspected, we may provide necessary information to the relevant authorities.

To register on our website, we require:

  • Name and address
  • Email address

Cookies

To provide an optimal experience, we use cookies. These small text files store your preferences and settings. Below are the different types of cookies we use:

1. Session Cookies

Keep you logged in

Store your shopping cart contents

Prevent you from re-entering personal details

📌 We do not share your data with third parties.

2. Abandoned Cart Cookies

Save your shopping progress

Help you recover items left in your cart

📌 We do not share your data with third parties.

3. Google Analytics

Tracks how you found and use our website

Helps optimize our website for a better user experience

📌 Google does not share anonymous data with third parties.

4. Facebook Pixel

Tracks the products you view

Helps us show you relevant product recommendations on Facebook

📌 Facebook does not share your data with third parties.

5. Social Media Buttons

Our website includes buttons for social media platforms. These providers may collect personal data when you interact with them.

Third-Party Websites

This privacy policy does not apply to third-party websites linked on our website. We cannot guarantee how these third parties handle your personal data. We advise you to read their privacy policies before using their services.

Security Measures

We implement security measures to prevent misuse and unauthorized access to personal data. We monitor website activity and only access individual data when necessary.

Your Rights

🔹 Right to Access
You may request a copy of the personal data we store about you.

🔹 Right to Data Portability
You can request a transfer of your personal data to another service provider.

🔹 Right to Rectification
You may edit or update your personal data through your account.

🔹 Right to Erasure
You can request the deletion of your personal data, except in the following situations:

  • You have an ongoing customer service issue
  • You have an outstanding order
  • You have an unresolved debt
  • You have misused our services in the past four years
  • You made a purchase, and we must retain transaction details for accounting purposes

🔹 Right to Object to Processing Based on Legitimate Interest
If we process your data based on legitimate interest, you can object to this processing.

🔹 Right to Object to Direct Marketing
You can opt-out of marketing emails by clicking the unsubscribe link in the footer of any email.

📩 To exercise any of these rights, email us at: info@orthonica.com

Changes to This Privacy Policy

We reserve the right to update this policy at any time.

For any questions regarding our privacy policy, feel free to contact us.

✨ Orthonica – Timeless Beauty, Everyday Elegance.